How to start a home-based housecleaning business

Morse, Melinda (Author). Jorstad, Laura. (Added Author).

Book - 2002

648.50681 Mor

1 copy / 0 on hold

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Location	Collection	Call Number
Victoria	Adult	648.50681 Mor	Available

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Subject

Building cleaning industry > United States > Management.
Home-based businesses > United States > Management.
New business enterprises > United States > Management.
Small business > United States > Management.
House cleaning > United States > Management.

Genre

Handbooks and manuals.

ISBN: 0762722266
Physical Description print
x, 165 pages.
Edition 1st ed.
Publisher Guilford, Conn. : Globe Pequot Press, [2002]
Copyright ©2002

Content descriptions

Bibliography, etc. Note:	Includes bibliographical references (page 141), Internet addresses (pages 138-139) and index.
Immediate Source of Acquisition Note:	LSC 29.95

Series

Home-based business series

Additional Information

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Table of Contents

Syndetic Solutions - Table of Contents for ISBN Number 0762722266

How to Start a Home-Based Housecleaning Business

by Morse, Melinda; Jorstad, Laura

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First Chapter or Excerpt

Table of Contents

How to Start a Home-Based Housecleaning Business

Section	Section Description	Page Number
	Acknowledgments	p. vii
	Introduction: Why a Home-Based Business?	p. ix
Chapter 1	Considering a Home-Based Housecleaning Business	p. 1
	Starting a Business: The Reality	p. 1
	Is a Home-Based Housecleaning Business Right for You?	p. 6
Chapter 2	Getting Started I: The Legalities	p. 11
	What Kind of Business Am I?	p. 11
	Choosing and Registering a Name for Your Company	p. 14
	Applying for a Business License	p. 19
	Setting Up a Business Bank Account	p. 22
	Receiving Payments by Credit Card	p. 24
Chapter 3	Getting Started II: Getting Your Business off the Ground	p. 25
	Setting Fees	p. 25
	Learning from the Competition	p. 27
	Getting the First Client or Two	p. 28
	How to Get a Business Logo	p. 30
Chapter 4	How to Plan and Develop a Service Manual	p. 35
	Presentation	p. 36
	Cover Page	p. 36
	Mission Statement	p. 36
	The Consultation	p. 38
	Clientele	p. 38
	Services	p. 38
	Confidentiality and Security	p. 39
	Client Mailing List	p. 39
	Safety	p. 40
	Rates	p. 40
	Scheduling	p. 41
	Cancellations	p. 41
	Billing and Payments	p. 42
	Contract Renewal	p. 42
	Community and Charitable Causes	p. 43
	General Information	p. 43
	Room Plans	p. 43
	Sample Service Manual	p. 44
Chapter 5	How to Screen Clients	p. 65
	By Telephone	p. 65
	In Person	p. 66
Chapter 6	Cleaning 101	p. 69
	The Well-Stocked Cleaner	p. 69
	A Cleaning Play-by-Play	p. 72
	Scheduling	p. 75
	Taking Care of Yourself	p. 77
Chapter 7	Understanding and Serving Customers	p. 81
	Five Essential Elements of Customer Service	p. 83
Chapter 8	Setting Up the Home Office	p. 85
	Basic Equipment	p. 85
	Privacy	p. 90
Chapter 9	Record Keeping	p. 93
	Cash or Accrual?	p. 94
	The Business Checkbook	p. 94
	Mileage Records	p. 95
	Income Records	p. 95
	Expense Records	p. 95
	Monthly Net Income Statement	p. 98
	Client Records	p. 99
	Invoicing	p. 99
Chapter 10	Taxes	p. 103
	Deductions for the Home-Based Business	p. 103
	Deductions for the Housecleaning Business	p. 106
Chapter 11	Insurance and Bonding	p. 111
	Liability Insurance	p. 111
	Bonding	p. 117
Chapter 12	Advertising	p. 119
	The Web	p. 120
	Yellow Pages	p. 121
	Newspapers	p. 122
	Flyers	p. 123
	Business Cards	p. 124
	Magnetic Car Signs	p. 125
	Networking	p. 126
	Word of Mouth	p. 127
	Fund-raising and Community Outreach	p. 127
Chapter 13	When Bad Things Happen to Good Housecleaners	p. 129
Chapter 14	The Future	p. 133
	Becoming an Employer	p. 133
	Becoming a Specialist	p. 134
Appendix I	Checklist of Start-Up Requirements	p. 137
Appendix II	Resources	p. 138
	Where to Get Your Business Questions Answered	p. 138
	Where to Get Your Housecleaning Questions Answered	p. 140
Appendix III	Blank Room Plans	p. 142
	Index	p. 163
	About the Author	p. 166

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