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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Grenny, Joseph. (Author). McMillan, Ron. (Author). Switzler, Al. (Author). Patterson, Kerry. (Added Author). Cloud. (Added Author).

-- 'Mark Victor Hansen, cocreator of the #1 New York TimesThe first edition of Crucial ConversationsPrepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive

E-book  - 2011
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Genre
Electronic books.
  • ISBN: 9780071772204
  • Physical Description remote
    1 online resource
    288 pages
  • Publisher [Place of publication not identified] : McGraw-Hill Education, 2011.

Content descriptions

General Note:
Electronic book.
GMD: electronic resource.
Reproduction Note:
Electronic reproduction. [S.l.] McGraw-Hill Education 2011 Available via World Wide Web.
System Details Note:
Format: Adobe EPUB
Requires: cloudLibrary (file size: 2.9 MB)