Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
-- 'Mark Victor Hansen, cocreator of the #1 New York TimesThe first edition of Crucial ConversationsPrepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive
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Genre |
Electronic books. |
- ISBN: 9780071772204
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Physical Description
remote
1 online resource
288 pages - Publisher [Place of publication not identified] : McGraw-Hill Education, 2011.
Content descriptions
General Note: | Electronic book. GMD: electronic resource. |
Reproduction Note: | Electronic reproduction. [S.l.] McGraw-Hill Education 2011 Available via World Wide Web. |
System Details Note: | Format: Adobe EPUB Requires: cloudLibrary (file size: 2.9 MB) |